Terms and Conditions

Call 01977 269000

No contract will exist between you and Retail Supplements Ltd. for the sale of any product unless and until Retail Supplements Ltd. accepts your order by email confirming that the product has been shipped. That acceptance shall be deemed complete and for all purposes to have been effectively communicated to you at the time Retail Supplements Ltd. sends the email to you (whether or not you receive that email).

To cancel this contract, please advise us in writing giving the reason for the return as: ‘Contract Cancellation’.

For the avoidance of doubt, any such contract shall be deemed to have been concluded in England and shall be governed by English Law. Both you and Retail Supplements Ltd. irrevocably submit to the non-exclusive jurisdiction of the English Courts.

Whilst every effort is made to ensure the accuracy of information, product specifications and prices change’s from time to time, we cannot be held responsible for any inaccuracies on this website.

Please read the information and instructions that come with the products you order prior to use.

Protection for Credit Cards

If somebody uses your card fraudulently or dishonestly (without your knowledge) for any kind of Distance Purchase, you can cancel the payment and the card issuer must refund you. You should notify your card issuer as soon as possible after you discover this fraudulent use or if your card has been stolen.

Limitations On Consumer Rights

Under the Sale of Goods 1979 as amended by the Sale and Supply of Goods Act 1994, a customer may be entitled to a refund where the goods sold are faulty, not as described or where the seller had no legal right to sell the goods. This right cannot be taken away and any attempt by a trader to limit this liability under the Acts by reference to an exclusion clause or similar notice will be void and therefore unenforceable. Following the sale of any Products, Retail Supplements Ltd. cannot be responsible for any interactions or personal goals during or after use of any product purchased. Products purchased Under the Consumer Transactions Restrictions on Statements Order 1976 it is also a criminal offence to display a notice which is so void. For example:

“No Refunds Given”

“Goods can only be Exchanged”

“Only credit notes will be given against faulty goods”

All of these notices are all void and therefore illegal.

By closing this window you are giving consent to cookies being used. If you would like more information click here.